Bear for Bear F.A.Q.

Bear for Bear Frequently Asked Questions (F.A.Q.)
Updated 11.07.07

Q: What are the requirements to become a member?
Q: How much does a subscription cost?
Q: Can I purchase a subscription without using a credit card?
Q: Does my subscription automatically renew?
Q: What is the difference between a Premium subscription and a Premium Plus?
Q: Why do you limit access for free members?
Q: Can I create more than one profile on my subscription?
Q: My partner and I share an account, how can we have both of our names on the profile?
Q: Why do clubs have to have a paying subscription to Bear for Bear to maintain the club profile?
Q: I registered a club but no longer want to be the club admin, what do I do?
Q: I am having a technical problem with the site, how do I get help?
Q: This chat room has a lot of options and I am unsure of what does what?!
Q: Does the Bear for Bear chat room work on Mac as well as PC?
Q: How do I cancel my recurring membership?
Q: How do I delete my profile?

A: Members must be over 18 years of age and must be a male. Top
A: Subscriptions monthly are $8.98 (US) or $78.98 (US) for a yearly subscription. Top
A: Unfortunately we only take credit cards as a form of payment. We apologize for the inconvenience. Top
A: All monthly subscriptions automatically renew however yearly memberships are a one time charge. If for some reason your card has expired and rebilling does not go through, your account will be set to a free membership level and access will be limited. Top
A: The only difference between Premium and Premium Plus is the Plus subscription is required to register a Bear Club and to maintain it. Top
A: Sites like Bear for Bear and other sites like it cost real money to operate. The bandwidth and the software that is used on bear for bear cost a staggering amount to operate. We appreciate everyone that supports Bear for Bear and hope that everyone that uses the site sees the value in supporting not only Bear for Bear but other sites as well. Top
A: No. Only one profile is allowed per subscription. Top
A: Once logged into the site click on the Update link from the top menu bar and from there click on Name/Email/PW. You can add both of your names to the first name area. For example you could put Kevin & Bert. Hit Save Profile and you're done. Top
A: We require that the person registering a club profile on Bear for Bear maintain a Premium membership level so that they are able to maintain the profile and approve members etc on a daily basis. The person that registers a club is the sole administrator of the club profile. Please be sure that the person you want to represent your club is the one who registers the club. Top

A: Please use the contact page and notify us of the change of administration and we will work with you on changing the privileges over. Please note that the change of administration MUST come from the current administrator and that the new administrator MUST already have a Premium Plus account.

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A: Please use the contact page to notify us of your problem. Please be specific in describing the nature of the problem and what steps you did to reproduce it. You might also try talking with other members in the chat room to see if anyone else is having a similiar problem. Top
A: Feel free to visit the Tutorials area of the site to watch a short video on using the features of the chat room. Top
A: The Bear for Bear chat room works on any platform that supports Adobe Flash. If you are experiencing problems you can download the newest version of Flash by visiting www.adobe.com/ Top
A: To cancel your membership you must first log into the site and from top menu choose Update>Cancel. This link will redirect you to a secure page on ccbill.com (our payment processor) where you can look up your subscription using the email and credit card information you used to subscribe, and from there cancel the subscription. Once your subscription has been cancelled your account will be placed back into the basic subscription category. All premium subscriptions are non refundable. Top
A: To delete your profile you must first cancel your subscription if you have a premium account. Upon cancellation, please use the contact page to contact us with your username, name used to register the account, and email address along with the notification for us to delete your profile. If you are a club administrator we ask that you contact us to transfer administrative duties to another member who has a premium plus account before we delete your profile. Top

Feature comparison Basic Premium Premium Plus
Unlimited Access
Premium members have 24/7 access. Basic members have access to the site every other day.
Profile Pictures
Premium members can have up to 40 photos. Basic members can have 5 profile photos in their gallery.
Video clips
Premium members can add up to 10 video clips on their profile. Basic members are restricted to uploading or downloading videos.		  
Text / Audio / Video chat and broadcasting
Premium members can broadcast audio and video inside the chat room for everyone to see or in a one on one video/audio chat. Basic members can send text messages in both the chat room and in a one on one session.
Profile Updates
Premium members can update their profiles as much as they like. Basic members can update their profiles once every 7 days.
Create a club profile and manage the club including adding events and galleries!
Premium plus members have the ability to create and manage a club profile on Bear for Bear which allows them to add events, runs, and photo galleries to promote their club and events.		    

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